Service & Support |
| Within i-Laboratory, we know that your temperature systems are cruitical, and that you need fast and reliable support when things go wrong in the lab. Our systems offer fast SMS, and email, as well as data gap testing to alert us to any interruptions in data in real time. This means that you should be able to see all of your data, all of the time. |
| As our systems are all connected to some form of backup battery system, even when your lab goes dark, through unexpected power outages, our systems continue to be available. |
Service Contracts |
As each business is unique to us, we understand that you can't be packaged into a single service agreement. Thats why we tailor your service requirement to your needs and budget. We can offer a range of services from: |
- 24 hour on-site service
- Optional Parts cover
- 24/7 remote assistance
- Fast online support ticketing
- European cover
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Support Contacts |
At any time you can contact our staff using the numbers on the contact page. We are happy to take your call and we endeavour to acknowledge all support issues within minutes. |
